REVYCAR RENTALS INCORPORATED — BRITISH COLUMBIA RENTAL TERMS & CONDITIONS
IMPORTANT NOTICE — PLEASE READ CAREFULLY
• These Terms contain binding arbitration and class‑action waiver provisions that affect your legal rights. • Certain provisions are required by, or adapted to comply with, British Columbia and Canadian law and supersede conflicting language from any prior version of these Terms.
1 The “Rental Agreement”
These Rental Terms & Conditions together with:
• the Rental Contract you sign or receive electronically when you obtain the vehicle;
• any additional documents, hyperlinks or digital forms referenced in that Rental Contract;
• the return receipt (the “Rental Receipt”) showing final charges; and
• our Privacy Notice
are collectively referred to as the Rental Agreement between you and REVYCAR RENTALS INCORPORATED (“RevyCar” / “we” / “our” / “us”).
2 Possession vs. Ownership
You obtain possession only of the vehicle (the “Car”) identified on the Rental Contract; title and ownership remain with RevyCar. You may not assign, delegate or transfer any right or obligation under this Rental Agreement.
3 Amendments
Any amendment must be in writing and signed by an authorised officer of RevyCar. We may update these Terms by:
- emailing or otherwise giving you 30 days’ written notice; or
- posting revised Terms on https://revycar.ca. The version in force on the date you reserve the Car will apply to that rental.
4 Definition of “Car”
“Car” includes the motor vehicle and all accessories supplied by RevyCar with the vehicle (keys, key‑fobs, tyres, documents, plates, telematics devices, tools, child seats, ski racks, etc.).
5 Who May Drive
You confirm that you—and every permitted driver listed below—hold a valid, unrestricted driver’s licence recognised in British Columbia and remain licenced throughout the rental.
Permitted Drivers (each must be ≥ 25 years old, unless a younger‑driver surcharge is shown on the Rental Contract):
- you (the renter);
- your spouse or domestic partner;
- your employer or a fellow employee if the rental is on a corporate account and the travel is business‑related;
- any additional driver expressly approved by RevyCar and recorded on the Rental Contract.
RevyCar may verify licence validity at any time and may refuse or terminate a rental if a licence is suspended, restricted, fraudulent or otherwise unsatisfactory.
6 Return of the Car
Return the Car in the same condition you received it (ordinary wear accepted) by the date, time and location shown on the Rental Contract.
- Late returns: standard daily rate plus a $50 late fee per 24‑hour period (or part thereof).
- After‑hours returns are not permitted without our written consent; responsibility for loss or damage continues until the branch re‑opens and checks the Car in.
- To extend a rental you must call +1 250‑814‑6000 before the scheduled return time; approval and rates are at RevyCar’s sole discretion.
7 One‑Way & Wrong‑Location Returns
A pre‑authorised one‑way rental may incur a minimum $250 one‑way service fee. Returning the Car to any location other than that specified on the Rental Contract without our consent attracts an unauthorised return fee (set out on the Rental Contract) in addition to all other charges.
8 Rental Charges
You will pay:
- the time & distance charge (minimum one day = 24 hours unless the Rental Contract states “calendar day”);
- fees for optional products & services you select;
- airport concession, vehicle‑licence recovery, carbon recovery and similar surcharges where applicable; and
- applicable GST, PST and municipal taxes.
8.1 Cleaning & Smoke‑Free Fleet
A reasonable cleaning fee applies if the interior requires more than our standard post‑rental procedure. All vehicles are non‑smoking (including e‑cigarettes); a $300 deodorising fee will be charged if evidence of smoking is detected.
8.2 Keys & Fobs
Lost or damaged keys/key‑fobs will be charged at our actual replacement cost plus $50 administration.
8.3 Manifest Error
If a quoted price is a manifest error (i.e. ≥ 15 % below the correct price) we may rescind the reservation and refund monies paid or require you to pay the difference.
9 Taxes & Government Fees
You are responsible for all taxes (GST/PST) plus government‑mandated fees in effect on the rental and return dates.
10 Security Deposit
At pick‑up RevyCar will place an authorisation hold on your credit or debit card equal to the estimated rental charges plus up to $750 (or up to $2,500 if you do not present acceptable proof of valid auto insurance). Unused funds will be released when the Car is returned; timing of release is controlled by your card issuer.
11 Repossession
We may repossess the Car without prior notice if it is overdue, illegally parked, used in breach of the Rental Agreement, or appears abandoned. You agree we may use onboard telematics (GPS), remote immobilisation and door‑lock features to assist. You are liable for reasonable repossession costs.
12 Loss Damage Waiver (LDW)
LDW is optional and not insurance. If purchased and you comply with this Agreement, RevyCar waives your financial responsibility for loss or damage to the Car except for:
- lost/damaged keys, key‑fobs or accessories,
- towing or tyre services not related to an accident, and
- the non‑waivable excess shown on the Rental Contract (currently maximum CA $500). If you decline LDW you are responsible for all loss or damage (see § 13).
13 Your Responsibility for Loss or Damage
If you decline LDW, or LDW is voided under § 14, you will pay:
- the actual cash value of the Car if stolen or a total loss, or
- the cost of repair, plus
- loss‑of‑use, towing, storage and an administrative fee. Your liability may be reduced by amounts recovered from a third party or your own insurance.
14 Prohibited Uses
Any of the following voids LDW and other optional protections, terminates the rental, and makes you liable for all loss, damage, penalties and costs:
- use by an unauthorised driver;
- carrying passengers or property for hire;
- towing or pushing anything;
- racing, speed‑testing, off‑roading or operating on unpaved roads;
- operation while impaired by alcohol, drugs (as defined in the Controlled Drugs and Substances Act (Canada)), or medication that affects driving ability;
- criminal activity including transporting illicit drugs, contraband, stolen goods or human trafficking;
- overloading, reckless or grossly negligent operation;
- taking the Car outside Canada without our written permission (United States use must be pre‑authorised and additional insurance purchased);
- failure to report an accident or theft promptly;
- leaving the Car unlocked or unattended with the keys inside; or
- hand‑held mobile‑device use while driving (offence under Motor Vehicle Act [BC]).
15 Fuel
The Car is supplied with a full tank unless noted otherwise. Three options:
- Return Full – no charge with fuel receipt.
- Pre‑pay Fuel – pay upfront at a competitive rate; no credit for unused fuel.
- Refuelling Service – if returned less than full without pre‑pay, pay the per‑litre rate on the Rental Contract plus $15 service fee.
16 [Section intentionally omitted]
17 Fines & Admin Fees
You are liable for parking tickets, traffic violations, tolls & related costs during the rental. RevyCar will either:
- transfer liability to you or
- pay the amount and charge you the cost plus up to $50 administration per violation.
18 Roadside Assistance
Basic roadside assistance (mechanical breakdown, accident towing) is included. Optional Premium Roadside Assistance covers lost keys, lock‑outs, flat tyres, fuel delivery and similar at the daily rate shown on the Rental Contract. Non‑covered call‑outs are charged at actual cost plus $35 administration.
19–20 [Reserved]
21 Liability Protection
RevyCar provides statutory third‑party liability coverage to at least the minimum limits required by the Insurance (Vehicle) Act [BC] in the province/territory where the accident occurs. Coverage is excess to any insurance you or a Permitted Driver carry unless applicable law makes RevyCar’s coverage primary.
We do not provide:
- punitive or exemplary damages,
- no‑fault benefits,
- uninsured/under‑insured motorist coverage (you and RevyCar reject where permitted),
- coverage for injury to you or your family members, or
- defence after policy limits are exhausted.
22 [Reserved]
23 Indemnity & Waiver
You shall indemnify and hold RevyCar harmless against all claims, losses and expenses arising from your rental, including third‑party claims. Consequential and indirect damages are waived to the fullest extent permitted by BC law.
24 Personal Property
RevyCar is not responsible for loss of or damage to property left in the Car, shuttle vehicles, or on our premises.
25 Currency Conversion
All charges are processed in Canadian dollars. Your card issuer may apply its own conversion if your card is denominated in another currency.
26 Errors in Charges
Rental charges are subject to audit; under‑charges will be billed and over‑charges refunded.
27 Collections
Past‑due balances accrue interest at 1.5 % per month (19.56 % APR) or the maximum lawful rate, plus reasonable collection costs including legal fees.
28 Dispute Resolution — Arbitration & Class‑Action Waiver
Prior to arbitration, the parties must attempt to resolve any dispute in good faith within 30 days after written notice.
Except for claims within the jurisdiction of the Civil Resolution Tribunal or Small Claims Court of BC, any unresolved dispute will be settled by binding arbitration administered by the British Columbia International Commercial Arbitration Centre (VanIAC) under its Domestic Arbitration Rules. Seat of arbitration: Vancouver, BC. The BC Arbitration Act governs. Judicial review is limited.
Class‑action waiver — disputes must be brought individually; the arbitrator may not consolidate claims or hear class or representative proceedings. If this waiver is found unenforceable, the entire arbitration clause is void and disputes shall be heard in the courts of British Columbia.
29 Telematics, GPS & Communication Services
The Car may be equipped with telematics, GPS tracking, satellite radio or similar systems. You consent to our use of such technology for purposes outlined in our Privacy Notice (safety, roadside assistance, theft recovery, contractual enforcement, analytics, etc.).
30 Additional Products & Services
If you purchase optional products (e.g. ski rack, child seat, toll pass) you agree to any supplementary terms presented at the time of rental.
31–32 GPS Tracking & Connected‑Car Data
See § 29 and our Privacy Notice. You have no expectation of privacy regarding the Car’s location.
33 Privacy Notice
Our collection, use and disclosure of personal information complies with BC’s Personal Information Protection Act (PIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA). Full policy: https://revycar.ca/privacy.
34 Severability & No Waiver
If any provision is unenforceable it will be severed and the remainder enforced. Failure to enforce any right is not a waiver of that right.
35 Cooperation
You agree to assist RevyCar in any investigation or legal process arising out of the rental (provide statements, documents, attend court, etc.).
Provincial‑Specific Notices (British Columbia)
- Valid Licence — You confirm every driver holds a valid BC or other Canadian/accepted foreign licence for the class of vehicle rented.
- Non‑waivable LDW Excess — Maximum renter responsibility when LDW is purchased: CA $500.
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